About this Course
Design solutions that put people first
Innovation does not just mean building a technology that has never been seen before. It is also about taking something old, a process, a service, a tool, and transforming the way it is used into something innovative, creatively. Quite often we look at problems from the same lens they were created in the first place so of course creativity is lacking.
Design thinking is about creatively tackling real-world problems, inspired by what seems at first a simple approach of tackling human problems around three stages: Is the solution feasible, can the solution be implemented, and is the resulting solution desirable by those experiencing the problem. In understanding people who are experiencing a problem, observation becomes the key. Why they do what they do, how they do it, what issues do they confront and how can a new approach change the experience into a positive one.
The difficulty of implementing design thinking on a problem begins with the first step in the methodology: observation. Those using the approach feel compelled to come up with a solution quickly and in isolation prior to understanding the human experience. Each subsequent step in its totality is all experimentation, and often that can feel uncomfortable. Empathizing with the user, prototyping solutions, iterating, all before implementing. And the process may move through these steps often.
Human-Centered Design for Social Impact is a new course, taught completely online. In this course you will explore the foundations of design thinking and develop your own skills for approaching problems through the lens of human centered-design.
The course is broken into 6 modules in a self-paced format. You can expect to spend about 5-10 hours each module studying the material and engaging with the assignments.